Refund policy

Refund Policy for Digital Products

Every design in our shop is a digital download. Because the files are delivered instantly and can't be returned, all sales are final and we don't offer refunds.

If something isn't right, we'll help

If a file won't download, won't open, is missing a format, or doesn't match the design you bought, email us at creativeusartt@outlook.com with your order number and the design name. We'll send you a working file or help you get it into Cricut Design Space or Silhouette Studio.

Before you buy

Please check the product photos and the file formats listed (SVG, PNG, DXF, EPS and PDF). If you're not sure a design will work for your project, ask us first and we'll gladly help.

Contact us

Creativeusart LLC
creativeusartt@outlook.com
916-397-6638
5042 Felicia Way, Elk Grove, California 95758, United States