Refund policy

Return or Refund Policy for Digital Products

Thank you for choosing to purchase a digital product from our website. We want you to be completely satisfied with your purchase, and as such, we have a clear and straightforward refund policy.

Refund Eligibility

You are eligible for a refund if you meet the following criteria:

• You have purchased a digital product directly from our website.
• You have not downloaded or accessed the product yet.
• You submit a refund request within three days of the purchase date.
• You provide a valid reason for the refund request.

Please note that we do not provide refunds for:

• Digital products that have been downloaded or accessed.
• Digital products purchased through third-party websites or platforms.
• Products that are not in their original condition or have been altered in any way.

How to Request a Refund

To request a refund, please contact us at info@creativeusart.com or live chat with your order details and a valid reason for the refund request. We will review your request and respond within three days with further instructions.

Processing Refunds

If your refund request is approved, we will process the refund within three days of receiving your request. The refund will be issued to the original payment method used to make the purchase.

Contact Us

If you have any questions or concerns about our return or refund policy for digital products, please contact us at info@creativeusart.com or live chat. We are happy to assist you.